Questions and answers

Take a look at the most common questions and the answers we receive. Can’t find the answer you’re looking for? Please contact us!

We are happy to help!

  • Är vätgas säkert att använda?

    Vätgas är säkert att använda om det hanteras korrekt och med hjälp av modern teknik. Trots att vätgas är lättantändligt...

    Read the whole answer
  • Are customised industrial fans available?

    We can specifically customize the fans considering media temperature, pressure class, material, control, etc. We also assist in making calculations...

    Read the whole answer
  • Are SHS3 safety switches with AS interface available?

    Yes, it is.

    Read the whole answer
  • Can a WIN slave performance be configured to have the same configuration as a WIN slave?

    No, a WIN slave performance always needs a light tower level allocated to the counter input.

    Read the whole answer
  • Can flash recognition be set for all levels of WIN slave performance?

    No, the blink identification cannot be selected for the level with a counter input and not for the level with...

    Read the whole answer
  • Can I use my regular contactor that breaks in vacuum for DC applications?

    Vacuum contactors use encapsulated contacts with vacuum instead of air as the medium to eliminate arcing. Vacuum contactors are only...

    Read the whole answer
  • Can INKOM offer customized assembly?

    Yes, we at INKOM have our own assembly department that does customized final assembly, etc.

    Read the whole answer
  • Can INKOM offer system solutions?

    Yes, all system solutions are in accordance with TSFS 2020:88.

    Read the whole answer
  • Can power saving or sleep mode on a PC be switched with WIN?

    We recommend deactivating the power saving mode and sleep mode as follows: – PC with WIN database – PC with...

    Read the whole answer
  • Can side channel fans be speed controlled?

    All side channel fans with 3-phase motors can be speed controlled with frequency converters.

    Read the whole answer
  • Can the unit be switched on for 24 hours in continuous operation or can it be switched on again each time the room is used?

    The CO2 traffic light is suitable for both applications. If it is only switched on when the room is in...

    Read the whole answer
  • Can the WIN system be used on different radio channels?

    Yes, you can choose between 4 transmission channels. You can use one WIN master per channel. You do not have...

    Read the whole answer
  • Can Victron Skylla-TG be used as a power supply ?

    Yes, because of the perfectly stabilized output voltage, a TG charger can be used as a power generator when batteries...

    Read the whole answer
  • Difference between DC contactor and AC contactor?

    With a contactor, you want to break the current safely and get rid of the arc that forms as quickly...

    Read the whole answer
  • Do I have to change the whole luminaire in the train to upgrade to train-approved LED tubes?

    No. All you have to do is switch the power supply and choose an LED fluorescent tube that is suitable...

    Read the whole answer
  • Do I need a BMS battery monitor for Victron Superpack batteries?

    No. The Superpack contains all the necessary monitoring and requires no additional components.

    Read the whole answer
  • Do I need to change the battery charger when switching from lead-acid battery to Lithium battery?

    Yes, unless your old charger can charge LiFePO4 batteries. The charge cycle for lead-acid and LiFePO4 is different. Check the...

    Read the whole answer
  • Does AECO have sensitivity adjustment on inductive sensors?

    Yes, follow the associated instructions, the sensitivity is recommended to be performed when the sensor is installed in the final...

    Read the whole answer
  • Does Elektror 1SD and 2SD meet the EU Commission’s efficiency requirements?

    Electric side channel fans are standard equipped with IE2 motors in accordance with IEC 60034-30.

    Read the whole answer
  • Does WERMA Ex Signal Horn contain Silicone?

    No silicone-containing materials are used.

    Read the whole answer
  • Door magnets replacing Elomek 711 and 712?

    Yes, E6300011 can replace both 711 and 712 from Elomek. E630011 is approved according to EN1155.

    Read the whole answer
  • Further recommendations on obstacle lights?

    Where there is a risk of freezing/defrosting, it is recommended that the obstacle lights have an automatic de-icing function. Otherwise...

    Read the whole answer
  • How can I increase my reach?

    Each WIN slave has a repeater function, with which the interval between the WIN master and the WIN slave can...

    Read the whole answer
  • How does Positive Opening work in a micro switch?

    Watch this video explaining it  

    Read the whole answer
  • How does the FCR-D support service work?

    FCR-D (Frequency Containment Reserve) is a type of ancillary service used to regulate and balance the frequency in the electricity...

    Read the whole answer
  • How does the FFR support service work?

    FFR (Frequency Fast Reserve) is a support service used to quickly manage frequency deviations in the grid faster than FCR-D....

    Read the whole answer
  • How fast can a WIN slave performance be counted at the level of the counter input?

    The counting pulse can be a maximum of 10 Hz. Observe the conditions from chapter 0 and 7.1.3.2 of the...

    Read the whole answer
  • How many cycles per minute can the WIN software count/record?

    The WIN software can monitor up to 600 cycles per minute. It is important that the counting output of the...

    Read the whole answer
  • How many light elements can you configure with the WERMA light tower?

    Max 5 elements. Sound or light

    Read the whole answer
  • How many machines can be connected to each WERMA SmartMONITOR license?

    It is possible to connect 50 machines or manual workstations to one license.

    Read the whole answer
  • How many square meters does a CO2 traffic light cover?

    Because CO2 spreads quite homogeneously in a room, a CO2 traffic light is generally sufficient for rooms of 80 to...

    Read the whole answer
  • How much current can a contactor handle?

    This question must be broken down into several parameters. The amount of current that can flow through the contactor continuously...

    Read the whole answer
  • How often does the WIN slave transmit signal status to the WIN master?

    If the status of the signal tower changes, the WIN slave sends this new status to the WIN master within...

    Read the whole answer
  • How often is the CO2 concentration in room air measured?

    The CO2 concentration is measured every 4 seconds.

    Read the whole answer
  • How to control a contactor?

    In each contactor there is a coil that operates switching and breaking, the voltage to control the coil can vary...

    Read the whole answer
  • Hur fungerar en bränslecell med vätgas?

    En bränslecell fungerar genom att mata in vätgas till dess anod, där väteatomer delas upp i protoner och elektroner med...

    Read the whole answer
  • In which materials are Bernstein safety switches made?

    Steel, Cast Aluminum and Thermoplastic. Here is the full range of Bernstein’s products at INKOM.

    Read the whole answer
  • Is it possible to load data from an ERP system?

    Yes, you can load data into the WIN software via an XML interface. Online manual

    Read the whole answer
  • Is it possible to work with the collected data?

    Yes, you can export captured data via an XML interface for further processing. Online manual

    Read the whole answer
  • Is surge protection included in the ORGA obstacle light?

    Yes, overvoltage protection according to Class III IEC61643-1.

    Read the whole answer
  • Is the cable dispenser delivered mounted to the rotary sensor?

    The cable dispenser is mounted according to standard, see drawing, when ordering sensors. Specific mounting is possible.

    Read the whole answer
  • Is the wireless transmission encrypted?

    WIN is equipped with several protection mechanisms, which prevent the broadcasts from being intercepted. In addition, confidential data from the...

    Read the whole answer
  • Is there a risk of remanence problems with door magnets?

    INKOM’s door magnets have an integrated center pin with push-off spring that prevents the door from staying in the upright...

    Read the whole answer
  • On which side and at what height should the CO2 traffic light be mounted?

    The CO2 traffic light should not be installed higher than 2 m above the floor and not directly next to...

    Read the whole answer
  • There are often connection errors to the WIN slaves. What can I do?

    You can do the following: – Data is only logged when the WIN software is working. Make sure this is...

    Read the whole answer
  • There are often connection errors to the WIN transmitter. What can I do?

    You can do the following: – Data is only logged when the WIN software is working. Make sure this is...

    Read the whole answer
  • TSFS 2020:88 What does this mean in general for owners of a flight obstacle?

    All obstacle lights with LED technology installed before 2018 are most likely to have no IR (Infra Red) so these...

    Read the whole answer
  • Vad är en bränslecell?

    En bränslecell är en innovativ enhet som omvandlar kemisk energi från ett bränsle, såsom vätgas, direkt till elektricitet genom en...

    Read the whole answer
  • Vilka är fördelarna med bränsleceller jämfört med batterier?

    Bränsleceller och batterier har olika styrkor, men bränsleceller erbjuder vissa unika fördelar. Till skillnad från batterier, som lagrar en begränsad...

    Read the whole answer
  • Vilka olika typer av bränsleceller finns det?

    Det finns flera typer av bränsleceller, var och en optimerad för olika applikationer och bränslen. De vanligaste inkluderar: Proton Exchange...

    Read the whole answer
  • What are bi- and monostable contactors?

    The contactor can either be controlled to one mode or both modes, for switching on or off. For example, a...

    Read the whole answer
  • What are PUR cables and what are their advantages?

    Polyurethane (PUR) – Thermoplastic Elastomer (TPE) PUR stands for ‘polyurethane’. The insulation and sheathing material “PUR” is a thermoplastic elastomer...

    Read the whole answer
  • What are PVC cables?

    Polyvinyl chloride (PVC) – thermoplastic material PVC stands for ‘polyvinyl chloride‘. The applications of this thermoplastic in the plastics industry...

    Read the whole answer
  • What are support services to the Swedish power grid?

    Ancillary services to Swedish power networks are different types of services offered to help balance and maintain the stability of...

    Read the whole answer
  • What are the regulations that must be complied with when installing obstacle lights?

    The Swedish Transport Agency’s regulation collection TSFS 2020:88

    Read the whole answer
  • What can make a contactor weld together?

    High short-circuit currents and an unregulated closing with load is the most common reason for the contactor to weld. This...

    Read the whole answer
  • What certificates does Ilinox hold?

    Since 1995, Ilinox Srl works under a quality assurance system certified by Det Norske Veritas, a system already updated since...

    Read the whole answer
  • What do NO and NC mean?

    NO = Normally Open, NC = Normally Closed. This describes the state of a contactor when the voltage in the...

    Read the whole answer
  • What do the different standards and control marks on the products mean?

    The CE marking confirms the conformity of the product with the corresponding essential requirements of all directives applicable to the...

    Read the whole answer
  • What does ‘fail to safe’ mean?

    When an electromechanical component such as a contactor is exposed to a situation that causes it to fail, it does...

    Read the whole answer
  • What does BESS stand for?

    The name BESS stands for “Battery Energy Storage System” but can also be referred to as ESS. It consists of...

    Read the whole answer
  • What does train approved DC/DC converter mean?

    Designating a product as rail-approved means that the product has been tested according to all relevant standards for rail vehicles....

    Read the whole answer
  • What happens if you have to break with a short circuit load?

    It will form an arc with a lot of energy. The best way to extinguish it is with permanent magnets...

    Read the whole answer
  • What happens if you overload a contactor in the short term, short circuit load?

    For each contactor, there is a short-circuit current and a time that it must withstand. If this is higher and...

    Read the whole answer
  • What is 100% ED for electromagnet/solenoid?

    Standard is 100% coil i.e. can be continuously connected without overheating. For example, the same Solenoid with 50% coil gives...

    Read the whole answer
  • What is a contactor?

    A contactor is defined according to IEV ref 441-14-33 as a mechanical switching device with only one rest position, operated...

    Read the whole answer
  • What is a DC combiner for solar cells?

    A PV DC combiner is an electrical device used in photovoltaic systems to combine multiple PV strings into a common...

    Read the whole answer
  • What is a DC lab?

    A DC lab, or direct current lab, is a laboratory environment used to conduct experiments and tests with DC circuits...

    Read the whole answer
  • What is a fire brigade switch / fireman’s switch?

    The term “fireman’s switch” usually refers to a type of electrical switch used in firefighting operations to disconnect or shut...

    Read the whole answer
  • What is a fire brigade switch?

    A fireman’s switch is a safety device used by fire and rescue personnel to disconnect solar panels or battery banks...

    Read the whole answer
  • What is a halogen-free cable?

    A halogen-free cable is normally defined as a power cable that does not contain PVC plastics. Standard halogen-free cables offer...

    Read the whole answer
  • What is a permanent electromagnet?

    A permanent electromagnet holds continuously without current and releases when the current is switched on, i.e. the opposite of an...

    Read the whole answer
  • What is a solar switch?

    A photovoltaic switch is an electrical component used to connect or disconnect a photovoltaic installation from an electrical network. Its...

    Read the whole answer
  • What is an Economizer?

    An economizer is an electronic circuit that regulates (PWM) the turn-on power and hold power of the coil. An economizer...

    Read the whole answer
  • What is an electromagnet?

    An electromagnet is magnetic when current is applied and releases when de-energized, examples of breathing areas are door magnets and...

    Read the whole answer
  • What is Besilen®?

    Besilen® – Elastomer on silicone base Besilen® is a registered trademark of SAB Bröckskes GmbH & Co KG. It is...

    Read the whole answer
  • What is critical current and how do I avoid the problem with permanent magnet technology?

    Traditionally, contactors have worked with coils to force the arc to the arc chamber for extinguishing. During arc formation, the...

    Read the whole answer
  • What is ESD?

    ESD (ElectroStatic Discharge) is static electricity transferred from one object to another. In everyday life, we experience ESD as an...

    Read the whole answer
  • What is ETFE?

    ETFE – Ethylenetetrafluoroethylene ETFE has excellent mechanical properties, an elevated hardness and tensile strength combined with the chemical resistance and...

    Read the whole answer
  • What is frequency regulation from a battery storage system?

    Frequency regulation from a battery storage system means that the battery storage system is used to adjust and stabilize the...

    Read the whole answer
  • What is galvanic isolation?

    When breaking both + & and – in case of anomalies in the system.

    Read the whole answer
  • What is IK09?

    IK09 – Protected against 10 joules of impact (equivalent to the impact of a 5 kg mass dropped from 200...

    Read the whole answer
  • What is important to consider when it comes to DC labs?

    Direct current (DC) is very different from alternating current (AC) in terms of insulation distance, which affects safety. Since DC...

    Read the whole answer
  • What is meant by EVS, enhanced visibility system?

    With the disappearance of the Xenon flash, LED flash is sometimes perceived as “weak”. Werma developed EVS, which is more...

    Read the whole answer
  • What is meant by pre-charge?

    Pre-charge, in the context of a DC (direct current) system, refers to a process of gradually charging the capacitance or...

    Read the whole answer
  • What is meant by SPST and SPDT?

    SPST stands for “single-pole single-throw” and SPDT stands for “single-pole double-throw.” These abbreviations are often used for electrical switches, relays...

    Read the whole answer
  • What is PFA?

    PFA – Perfluoroalkoxy This fluoroplastic material has good chemical resistance, a wide application temperature range and very good resistance to...

    Read the whole answer
  • What is required to comply with the current regulatory framework for obstacle lights?

    All active obstruction lights shall also emit IR ~850 nm (Infra-Red) Medium and High intensity obstruction lights shall be monitored...

    Read the whole answer
  • What is the “WERMA WIN 4 Server Service” needed for?

    The service runs in the background as soon as the computer or server hosting the database is turned on. WIN...

    Read the whole answer
  • What is the balancing market?

    Svenska kraftnät is responsible for maintaining the balance between electricity consumption and generation in the Swedish electricity system. To do...

    Read the whole answer
  • What is the difference between ATEX and IECEx?

    ATEX and IECEx are regulations to protect human health and safety against the risks that may arise from the use...

    Read the whole answer
  • What is the FEP?

    FEP – Fluoroethylene propylene This material belongs to the meltable fluoroplastics and can be extruded. It has a higher coefficient...

    Read the whole answer
  • What is the maximum allowed USB cable length between the WIN master and the computer?

    The cable length should not exceed 5 meters. The cable length can be increased via USB hubs.

    Read the whole answer
  • What is the trend with the balancing market and ancillary services?

    The balance sheet market is developing and growing Svenska kraftnät is working actively to develop new market solutions for the...

    Read the whole answer
  • What needs to be considered when installing WERMA WIN?

    Observe the safety instructions and system requirements. Online manual

    Read the whole answer
  • What should be considered when saving data in the WIN database?

    We recommend the following: – The computer and the master to which it is connected must be on 24/7. –...

    Read the whole answer
  • What standard do Bernstein conveyor switches meet?

    VDE 0660 T100, DIN EN 60947-1, IEC 60947-1 VDE 0660 T200, DIN EN 60947-5-1, IEC 60947-5-1

    Read the whole answer
  • Which regulations must be complied with when installing obstacle lights?

    The Swedish Transport Agency’s regulation collection TSFS 2020:88

    Read the whole answer
  • Which standards are the basis for the approval of EN 60947-5-5 and EN 13850?

    SR and SRM linen stoppers are approved according to IEC 947-5-5, DIN EN 60947-5-5 and ISO 13850.

    Read the whole answer
  • Who is responsible for ensuring that obstacle lights comply with current regulations?

    All obstacle lights are a safety feature and shall be secured for operation. The operator or owner of the obstacle...

    Read the whole answer
  • Why are contactors used?

    Historically, contactors have been used to directly switch on and off electrical loads, such as electric motors, and even today...

    Read the whole answer
  • Why can’t I install the WIN software?

    To install the software, you need administrator rights for your PC. Contact your IT administrator.

    Read the whole answer
  • Why choose ORGA’s High Intensity Obstacle Lights?

    Over 40 years of experience, together with our own research and development department and the manufacturing facilities, makes us a...

    Read the whole answer
  • Why choose ORGA’s Medium Intensity Obstruction Lights?

    ORGA’s Medium Intensity Obstruction Lights have many advantages such as they are lightweight, easy to install, have extremely low wind...

    Read the whole answer
  • Why contactors from Schaltbau?

    A contactor is a vital safety component in any electrical system, Schaltbau stands for new patented technology. By far the...

    Read the whole answer
  • Why do I need different channels and when do I need to change them?

    Using more than one WIN master on a channel may cause radio transmission problems between systems. This will generate frequent...

    Read the whole answer
  • Why do you need a fireman’s switch when you have solar panels?

    A fireman’s switch, also known as a fireman’s switch or PV cut-off switch, is used in conjunction with PV systems...

    Read the whole answer
  • Why do you need obstacle lights?

    You are required to comply with current regulations, TSFS 2020:88. ORGA’s High-, Medium-, Low-Intensity Obstacle Lights are designed to meet...

    Read the whole answer
  • Why does my WIN not establish a connection to my WIN master?

    Check the following points: – Check the routing module in the software. – Check the cable on the slave. Is...

    Read the whole answer
  • Why does the red LED on the WIN slave light up?

    The WIN master is not connected to a WIN slave.

    Read the whole answer
  • Why doesn’t my computer recognize the WIN master?

    Check the following points: – Make sure that the WIN software has been installed. – Disconnect the EthernetMASTER from the...

    Read the whole answer
  • Why is it important to consider remanence/residual magnetism when choosing door magnets?

    INKOM door magnets have anti-remanence stick with spring which creates an air gap when voltage to magnet is off. Air...

    Read the whole answer

Support

Do you need help? Get in touch!

We are always ready to help you find the best solutions and products for your needs. Do not hesitate to contact one of our experts!

Contact us